Privacy
DATA PROTECTION

PRIVACY
POLICY

LAST UPDATED: OCTOBER 13, 2025

We're committed to protecting your privacy and personal information.

QUICK NAVIGATION

COLLECTION USE SHARING SECURITY YOUR RIGHTS COOKIES

OUR PRIVACY COMMITMENT

Lotto NZ Pro respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you participate in our games or use our services.

This policy complies with the Privacy Act 2020 and other applicable New Zealand privacy laws. By using our services, you consent to the collection and use of your information as described here.

1

INFORMATION WE COLLECT

PERSONAL INFORMATION

We collect personal information you provide directly to us:

IDENTITY

Name, date of birth, ID numbers (for large prizes)

CONTACT

Email, phone number, mailing address

FINANCIAL

Bank account details (for prize payments)

TRANSACTION

Tickets purchased, games played, prizes won

AUTOMATICALLY COLLECTED INFO

When you visit our website, we automatically collect:

DEVICE

IP address, browser type, operating system

USAGE

Pages viewed, time spent, navigation paths

LOCATION

General geographic location via IP address

COOKIES

Data from cookies and similar technologies

2

HOW WE USE YOUR INFO

GAME OPERATIONS

  • Processing ticket purchases and validating winning tickets
  • Conducting draws and determining winners
  • Verifying eligibility and age requirements
  • Processing prize claims and payments

COMMUNICATIONS

  • Sending important notices about games and draws
  • Responding to inquiries and customer service requests
  • Providing info about new games (with consent)

LEGAL & COMPLIANCE

  • Complying with legal and regulatory requirements
  • Preventing fraud and illegal activities
  • Enforcing our Terms and Conditions
3

HOW WE SHARE INFO

AUTHORIZED RETAILERS

Info needed to validate tickets and process prize claims at retail locations.

SERVICE PROVIDERS

Third parties providing payment processing, hosting, data analysis, and support services.

GOVERNMENT AUTHORITIES

Regulatory bodies, law enforcement, and tax authorities when required by law.

IMPORTANT: WE NEVER SELL YOUR PERSONAL INFO TO THIRD PARTIES FOR MARKETING!

4

DATA SECURITY

We implement strong technical and organizational measures to protect your personal information.

TECHNICAL SAFEGUARDS

  • • SSL encryption for data transmission
  • • Secure database storage
  • • Regular security audits
  • • Firewall protection

ORGANIZATIONAL SAFEGUARDS

  • • Access controls and authentication
  • • Staff training on data protection
  • • Confidentiality agreements
  • • Incident response procedures

DATA BREACH: In the unlikely event of a breach affecting your data, we'll notify you as required by law.

5

YOUR PRIVACY RIGHTS

Under the Privacy Act 2020, you have these rights:

RIGHT TO ACCESS

Request a copy of the personal information we hold about you (20 working days response time).

RIGHT TO CORRECTION

Request correction of any inaccurate or incomplete personal information.

RIGHT TO OBJECT

Object to processing of your personal info for direct marketing purposes.

RIGHT TO DELETION

Request deletion of your info (subject to legal and operational requirements).

EXERCISE YOUR RIGHTS

Contact our Privacy Officer:

EMAIL

privacy@lottonzpro.com

PHONE

0800 LOTTO ZONE

MAIL

PO Box 12345, Auckland 1010

6

COOKIES & TRACKING

We use cookies and similar tech to enhance your website experience.

ESSENTIAL COOKIES

Required for basic functionality. Cannot be disabled.

PERFORMANCE COOKIES

Help us understand visitor interactions.

FUNCTIONALITY COOKIES

Remember preferences and enhance features.

MARKETING COOKIES

Track browsing for relevant advertisements.

QUESTIONS ABOUT PRIVACY?

Contact us if you have questions, concerns, or complaints about this policy or our data practices.

PRIVACY OFFICER: Lotto NZ Pro

EMAIL: privacy@lottonzpro.com

PHONE: 0800 LOTTO ZONE (0800 568 869)

MAIL: Privacy Officer, PO Box 12345, Auckland 1010, NZ

RELATED DOCUMENTS

TERMS RESPONSIBLE PLAY HOW TO PLAY