Playing lottery games should be fun and entertaining. We're committed to helping you stay in control and play safely.
We take responsible gaming seriously
Tools and resources to help you maintain control over your gaming and spending habits.
Strict checks ensure only players 18 years and older can participate in our games.
Information and support services for those who need help with gambling issues.
Follow these guidelines to keep gaming fun
Decide how much you can afford to spend before you play. Only use money you can afford to lose. Never use money meant for bills, rent, or necessities.
Don't let playing take over your day. Set a time limit and stick to it. Balance gaming with other activities and responsibilities.
Accept that losses are part of playing. Never try to win back money you've lost by spending more. Walk away and come back another day.
Play for entertainment, not as a way to make money or solve financial problems. If it stops being fun, take a break.
Keep a healthy balance between playing and other important parts of your life like family, work, and hobbies.
Never play when under the influence of alcohol or drugs. Make decisions when you're thinking clearly.
Recognize when gaming becomes a problem
Spending more money than you can afford
Borrowing money to play
Lying about how much you spend
Neglecting work or family duties
Feeling anxious when not playing
Unable to cut back successfully
Chasing losses consistently
Feeling guilty or ashamed
If you answered yes to one or more, it may be time to seek help.
Answer honestly to understand your gaming habits
Free, confidential support available 24/7
FREE & CONFIDENTIAL
PROFESSIONAL SUPPORT
Free face-to-face counseling available throughout New Zealand:
Need a break? Request to be excluded from purchasing lottery tickets for 3, 6, or 12 months.
Learn more about responsible gaming
Download free guides and information about responsible gaming and problem gambling prevention.
Information and support for family members affected by someone else's gambling.
Resources for parents and educators about underage gambling prevention.
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